Podcast: FIs invest in tech, AI for customer retention

Podcast: FIs invest in tech, AI for customer retention Podcast: FIs invest in tech, AI for customer retention

Financial institutions are looking to their digital capabilities as customer retention becomes more ..
Inside Varo Bank’s gen AI co-pilot build-out Inside Varo Bank’s gen AI co-pilot build-out

Varo Bank is building generative AI co-pilots by tapping internal tooling and Amazon Web Services.  ..
Apple Pay, other tech firms come under CFPB regulatory oversight Apple Pay, other tech firms come under CFPB regulatory oversight

The top US consumer watchdog will supervise Apple Inc. and other major technology firms that offer..
Just 40% of financial institutions satisfied with cloud investment Just 40% of financial institutions satisfied with cloud investment

Many financial institutions are not satisfied with the investments made in their cloud..
Grasshopper CTO Peter Chapman to speak at Bank Automation Summit 2025 Grasshopper CTO Peter Chapman to speak at Bank Automation Summit 2025

Grasshopper Bank Chief Technology Officer Peter Chapman will speak at Bank Automation Summit U.S...
Why Trump’s Victory Is Fueling a Market Frenzy Why Trump’s Victory Is Fueling a Market Frenzy

Investors have been comforted by a clear election result and are anticipating tax cuts and..
Mortgage Rates Fell, Then Rose. What Comes Next? Mortgage Rates Fell, Then Rose. What Comes Next?

Many would-be home buyers are still hoping for mortgage rates to come down as the Federal Reserve..
PNC now plans to spend $1.5B as branch expansion doubled PNC now plans to spend $1.5B as branch expansion doubled

PNC Financial Services Group Inc. said it will spend $500 million more than originally planned to..
Podcast: Fintech founder Pranger touts virtues of ‘practical’ AI Podcast: Fintech founder Pranger touts virtues of ‘practical’ AI

Fintech Appli recently launched an AI-driven financial calculator that can be embedded into a..
Navy Fed to pay $95M for charging illegal overdraft fees Navy Fed to pay $95M for charging illegal overdraft fees

The Consumer Financial Protection Bureau today fined Navy Federal Credit Union for illegally..
Trump’s Newest Economic Sherpas Are Not Like His Old Ones Trump’s Newest Economic Sherpas Are Not Like His Old Ones

A little-known investment banker, a former hedge fund star and an acolyte of George Soros have the..
M&A: nCino to acquire FullCircl for $135M M&A: nCino to acquire FullCircl for $135M

Technology provider nCino Oct. 30 announced plans to acquire SaaS platform FullCircl for $135..
Signature Bank of Arkansas taps CSI for Spanish-language offerings Signature Bank of Arkansas taps CSI for Spanish-language offerings

Signature Bank of Arkansas has started a bilingual branch network called Banco Si to serve..
Financial inclusion boosted by AI, open banking, education Financial inclusion boosted by AI, open banking, education

Financial education, accessibility and overall inclusion has improved as technology has advanced in ..
5 questions with … Terry O’Neil of Citi Retail Services 5 questions with … Terry O’Neil of Citi Retail Services

Citi Retail Services monitors client feedback to drive innovation efforts, Terry O’Neil, head of..
Capital One spends $63M on integration of Discover Capital One spends $63M on integration of Discover

Capital One invested heavily in integrating Discover Financial Services in the third quarter as it..
Goldman, Apple to pay $89M after CFPB card probe Goldman, Apple to pay $89M after CFPB card probe

Goldman Sachs Group Inc. and Apple Inc. will pay more than $89 million to resolve a long-running..
American Business Cannot Afford to Risk Another Trump Presidency American Business Cannot Afford to Risk Another Trump Presidency

Donald Trump is not running as a champion of business. He is running as a tribune of populist..
TD invests in leadership, data to improve AML compliance TD invests in leadership, data to improve AML compliance

TD Bank is bolstering its anti-money-laundering practices with leadership changes and investment in ..
Is the Trump Trade Back? Is the Trump Trade Back?

Market observers see signs that investors increasingly believe Donald Trump will win the election,..
Trump Says ‘Growth’ and Tariffs Will Pay for $15 Trillion Agenda Trump Says ‘Growth’ and Tariffs Will Pay for $15 Trillion Agenda

In a combative interview, the former president hinted at even higher tariffs as an economic magic..
Big Banks Open Their Books for First Test After Rate Cuts Big Banks Open Their Books for First Test After Rate Cuts

Profits fell at JPMorgan and Wells Fargo, but the lenders reported results that were largely better ..
AI accounts for 31% of VC funding in Q3 AI accounts for 31% of VC funding in Q3

Global venture capital funding took a hit in the third quarter, but AI startups accounted for 31%..
Bank Automation Summit U.S. 2025 agenda is live Bank Automation Summit U.S. 2025 agenda is live

Bank Automation News is pleased to announce that Bank Automation Summit U.S. 2025 will be held..
Victims of Stanford Financial’s Fraud Scheme May Soon Be Paid. Some Already Sold Their Claim. Victims of Stanford Financial’s Fraud Scheme May Soon Be Paid. Some Already Sold Their Claim.

Not having much insight into what may happen next in the case of a fraud orchestrated by Robert..
Trump Falsely Promotes Endorsement from JPMorgan Chase CEO Jamie Dimon Trump Falsely Promotes Endorsement from JPMorgan Chase CEO Jamie Dimon

As the campaign reaches its final month, the Republican nominee is intensifying his pattern of..
Small FIs onboard FedNow for growth, efficiency Small FIs onboard FedNow for growth, efficiency

As real-time payments become integral to growth strategies, small financial institutions are..
The Economy Is at a Hinge Moment The Economy Is at a Hinge Moment

The economist Jason Furman discusses the economic fights that the next presidential administration..
FedNow can expedite FEMA payments for Helene survivors FedNow can expedite FEMA payments for Helene survivors

Survivors of last week’s devastating Hurricane Helene, could receive Federal Emergency Management..
OpenAI Adds $4 Billion Credit Line on Top of $6.6 Billion Investment Round OpenAI Adds $4 Billion Credit Line on Top of $6.6 Billion Investment Round

The San Francisco company is gathering the billions its executives believe they will need to..
Una idea ‘elegante’ para financiar la protección de árboles Una idea ‘elegante’ para financiar la protección de árboles

El objetivo del Tropical Forests Forever Facility es pagar a los países con bajos índices de..
Transactions: Amex, Boost team up on virtual card Transactions: Amex, Boost team up on virtual card

American Express and Boost Payment Solutions will provide commercial card processing to U.S.-based..
Deal to Reopen Libya’s Central Bank Eases Fears of Fighting Deal to Reopen Libya’s Central Bank Eases Fears of Fighting

A standoff over control of the bank had destabilized the country’s economy and raised the prospect..
Movers and Shakers: Exec changes at TD Movers and Shakers: Exec changes at TD

TD Bank announced a flurry of executive changes, including the retirement of its chief executive..
Transactions: EverBank to acquire Sterling Bank for $261M Transactions: EverBank to acquire Sterling Bank for $261M

EverBank has announced plans to acquire Sterling Bank for $261 million, through a stock purchase..
China Cuts Interest Rates and Mortgage Down Payments China Cuts Interest Rates and Mortgage Down Payments

The country’s central bank also freed commercial banks to lend more money in a package of moves..
Visa Faces an Antitrust Lawsuit by the Justice Dept. Visa Faces an Antitrust Lawsuit by the Justice Dept.

The agency plans to argue that the company illegally penalizes customers that try to use rival..
Auto lenders lean into AI for customer service Auto lenders lean into AI for customer service

Auto lenders are incorporating artificial intelligence into their processes to improve customer..
‘Declaration of Progress’: Biden Hails Fed Rate Cuts ‘Declaration of Progress’: Biden Hails Fed Rate Cuts

President Biden hailed the Federal Reserve’s move to begin cutting interest rates during a speech..
TD Bank names Chun as CEO TD Bank names Chun as CEO

TD Bank named Raymond Chun its incoming chief executive today after current CEO Bharat Masrani..
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